User Terms of Service

Updated as of: May 26, 2022

The https://app.transcendpm.com, https://app.transcendhc.com, https://app.transcendfm.com, and http://18.189.229.135 websites, and any other website on which these User Terms of Service appear, and any software, mobile applications, products, devices, or other services offered by Transcend Tools and other services offered through third parties integrating Transcend Tools functionality (collectively, “Offerings”), are made available by Transcend Tools, Inc., its subsidiaries, and/or affiliates (Transcend Tools, its subsidiaries, and affiliates are collectively, “we”, “us”, “our”, or “Transcend Tools“). You may access and use the Offerings only under the following terms and conditions (“Terms”).

These Terms apply to you and your use of the Offerings. By registering, accessing, or using the Offerings you agree to these Terms, Transcend Tools Privacy Notice, Transcend Tools Copyright Notice (posted below), and any other policies identified herein, which are incorporated by reference into these Terms. If you are using the Offerings on behalf of your employer or a legal entity, you represent and warrant that you are authorized to bind your employer or that entity to these Terms. In addition, these Terms apply to and are binding on anyone who is authorized by the employer or legal entity to access or use the Offerings. Except for Paid Offerings, if you wish to terminate these Terms at any time you can do so by closing your account and no longer accessing or using the Offerings.

If your use of a given Paid Offering (as defined below) is governed by a separate Subscription and Services Agreement, Master Services Agreement, or similar agreement entered into with Transcend Tools, that agreement will control over any conflict with these Terms with respect to that given Paid Offering.

Using the Offerings

Eligibility

To use the Offerings, you agree that you: (1) must be at least 16 years old, or older if required by applicable law for Transcend Tools to lawfully provide the Offerings to you without parental consent (including use of your Personal Data as defined in Transcend Tools Data Processing Addendum); (2) will only have one registered account; and (3) are not already restricted by Transcend Tools from using the Offerings. Creating an account with false information is a violation of these Terms, including registering accounts on behalf of others.

Registration and Your Account

Certain Offerings require registration. For those Offerings, you must provide complete, accurate, and truthful information and update the registration information promptly if there are any changes. Registered users are responsible for: (1) maintaining the confidentiality of their login credentials, and (2) for all activities that occur under their account. You may not assign or transfer your account to any other person or entity without Transcend Tools prior written permission. You agree that Transcend Tools is not responsible for third-party access to your account that results from the theft or misappropriation of your login credentials.

Paid Offerings

If there is a fee to use an Offering (a “Paid Offering”), the fee will be disclosed prior to registration and charged as outlined in an applicable order form. Paid Offerings are subject to a separate agreement with Transcend Tools.

Notices and Messaging

You understand that by registering with the Offerings, you may receive regular updates, marketing, and other communications regarding new or existing Transcend Tools products and services. You agree that Transcend Tools will provide notices and messages to you in the following ways: (1) within the Offerings, or (2) sent to the contact information you provide us (e.g., email, mobile number, physical address). You may opt out of receiving promotional or marketing communications from us at any time by using the unsubscribe link in the email communications we send or by filling out this Marketing Opt-Out Form.

Linking to the Offerings

You may provide links to the Offerings, provided: (1) you do not remove or obscure, by framing or otherwise, any portion of the web pages, the Terms, or any notices on the Offerings, and (2) you discontinue providing links to the Offerings if requested by Transcend Tools.

Licenses and Restrictions

Limited License

As an Offering user, you are granted a non-exclusive, non-transferable, non-sublicensable, revocable, limited license to access and use the Offerings per these Terms. Transcend Tools may terminate this license at any time for any reason. Certain Offerings require login information as described below. Notwithstanding the license in this section, certain Offerings require you to register to access and use certain of the Offerings’ features.

Limitations

Any unauthorized use of the Offerings is prohibited. You may not use the Offerings to:

1. Copy, modify, reproduce, republish, distribute, display, or transmit for commercial, non-profit, or public purposes all or any portion of the Offerings or any information obtained from the Offerings, either directly or through a third party.
2. Extract, decompile, reverse engineer, disassemble, or create derivative works from or competitive products of the Offerings.
3. Create a false identity, misrepresent your identity, create a profile for anyone other than yourself, or use or attempt to use another’s account;
4. Disclose information that you do not have the consent to disclose (such as confidential information of others, including your employer);
5. Determine the Offerings’ architecture or extract data or information about usage, or individual identities of other users of the Offerings via use of any network monitoring or discovery software or otherwise.
6. Override any security feature or bypass or circumvent any access controls or use limits of the Offerings;
7. Rent, lease, loan, trade, sell/resell, or otherwise monetize the Offerings or related data or access to the same, without Transcend Tools consent;
8. Monitor, copy, scan, review, index, mirror, ping, or validate the Offerings via robot, spider, other automatic software or device, process, approach, or methodology, manual or otherwise (methods such as web scraping, harvesting, data extraction, data validation, or verification are prohibited).
9. Transmit any computer virus, worm, defect, trojan horse, or any other item of a destructive nature, or to upload any virus or malicious code.
10. Transmit any false, misleading, fraudulent, or illegal communications, information, or data.
11. Phish, spoof, commit illegal or fraudulent activity, or violate applicable laws or regulations.
12. Deep-link to our Offerings for any purpose other than to promote your profile on the Offerings, without Transcend Tools consent;
13. Use bots or other automated methods to access the Offerings, add or download contacts, or send or redirect messages;
14. Monitor the Offerings’ availability, performance, or functionality for any competitive purpose;
15. Damage, interfere, disable, or impair the operation of, or place an unreasonable load on, the Offerings (e.g., spam, denial of service attack, viruses, gaming algorithms);
16. Violate the intellectual property rights of others, including copyrights, patents, trademarks, trade secrets, or other proprietary rights;
17. Violate Transcend Tools intellectual property or other rights, including using the word “Transcend Tools” or its logos in any business name, email, or URL except as provided in the Trademark Use Guidelines;
18. Imply or state that you are affiliated with or endorsed by Transcend Tools without Transcend Tools express consent;
19. Access unauthorized information;
20. Solicit information from minors or harm or threaten to harm minors;
21. Attack, threaten violence, stalk, harass, incite, harm, or intimidate any other user, person, or organization, or engage in any other threatening behavior;
22. Transmit, store, or post any material that is abusive, harassing, tortious, defamatory, derogatory, vulgar, pornographic, obscene, libelous, fraudulent, invasive of another’s privacy, hateful, or racially, ethnically, or otherwise objectionable;
23. Transmit any unsolicited or unauthorized advertising, promotional materials, junk mail, spam, chain letters, contests, pyramid schemes, surveys, or any other form of solicitation or mass messaging, whether commercial in nature or not; or
24. Export or re-export the Offerings or any portion thereof in violation of any applicable export control laws and regulations.

You acknowledge that we have the right to monitor your access or use of the Offerings for the purpose of operating and improving the Offerings (including without limitation for security analysis, fraud prevention, risk assessment, troubleshooting and customer support purposes), to ensure your compliance with these Terms and to comply with applicable law or the order or requirement of a court, consent decree, administrative agency, or other governmental body.

If Transcend Tools believes, in its sole discretion, that you may violate, have violated or attempted to violate any of these Terms or any policies referenced herein, your use and access to the Offerings may be limited, temporarily revoked, or permanently revoked and your Content may be modified or removed from the Offerings in Transcend Tools sole discretion without notice to you.

Transcend Tools Intellectual Property Rights

Except as expressly provided in these Terms, nothing contained herein will be construed as conferring any license or right, by implication, estoppel, or otherwise, under copyright or other intellectual property rights. You agree that the Offerings are protected by copyrights, trademarks, service marks, patents, or other proprietary rights and laws. Transcend Tools, the Transcend Tools logo, and all other Transcend Tools trademarks, service marks, product names, and trade names of Transcend Tools appearing on or in conjunction with the Offerings are owned by Transcend Tools. Transcend Tools does not grant you the right to use or display any trademark, service mark, product name, trade name, or logo appearing on the Offerings without Transcend Tools prior written consent.

License of Your Content to Transcend Tools

Certain portions of the Offerings allow you to publish (e.g., post, upload, or otherwise provide) publicly accessible content (“Public Content”). Other portions of the Offerings allow you to publish content that is only viewable by you or by your users with appropriate access permissions (“Non-Public Content”). Public Content and Non-Public Content are collectively your “Content” that you own or have the right to provide (and share) and you grant Transcend Tools the licenses set forth below.

Non-Public Content

With respect to Non-Public Content, you hereby grant (or warrant that the owner of such rights has expressly granted) Transcend Tools and its subprocessors a worldwide right and license to access, host, display, process, analyze, transmit, reproduce, and otherwise utilize Non-Public Content for the purposes of providing and improving the Offerings.

Public Content

With respect to Public Content, you hereby irrevocably grant (or warrant that the owner of such rights has expressly granted) Transcend Tools a worldwide, perpetual, non-exclusive, royalty-free, assignable, sub-licensable, transferable rights to use the Public Content for any lawful purpose without any further consent, notice, or compensation to you or others. Transcend Tools will own any derivative works it makes of Public Content.

TRANSCEND TOOLS MAKES NO GUARANTEE OF CONFIDENTIALITY OR PRIVACY OF ANY PUBLIC CONTENT TRANSMITTED TO OR FROM THE OFFERINGS. You acknowledge that any Public Content you post via the Offerings is a public and not private communication. Others may read and view your communications without your knowledge. Transcend Tools does not endorse any Public Content on the Offerings. Transcend Tools will not be liable for the privacy of any of your or any other third-party Public Content on the Offerings and specifically disclaims any liability resulting from such postings and communications, including any objectionable content. Please also see Transcend Tools Privacy Notice. You agree that we may access, store, process, share, and use any information and Personal Data you provide in accordance with the Privacy Notice.

Usage Data

Transcend Tools may collect, use, share, and otherwise process usage information or data related to or derived from the access or use of the Offerings (“Usage Data”). Examples of Usage Data include information or data on user visits, user activity, and numbers and types of clicks or impressions, as well as statistical, functional, behavioral, or other information or data based on or derived from such access or use. Except where you have expressly provided your written consent, Transcend Tools will only disclose Usage Data if such data does not contain Personal Data or any Non-Public Data.

Feedback and Suggestions

By submitting suggestions or other feedback regarding the Offerings to Transcend Tools, you agree that Transcend Tools can use and publicly share such feedback (although it does not have to) for any purpose without compensation or attribution to you. You agree that you will have no recourse against Transcend Tools for any alleged or actual infringement or misappropriation of any proprietary right in any feedback or suggestion you provide to Transcend Tools.

Advertising

Transcend Tools has the right, without payment to you or others, to serve ads, paid content, and other information near or in association with your Content and information, and we enable search engines to make Public Content findable through their services.

Copyright Notices & Complaints

It is Transcend Tools policy to respond to notices of alleged copyright infringement that comply with the Digital Millennium Copyright Act (the “DMCA”). For more information about Transcend Tools DMCA procedures, please see our Copyright Notice. Your acceptance of these Terms is also your consent to the copyright practices described in our Copyright Notice. Transcend Tools may terminate any user’s access to the Offerings if Transcend Tools determines that a user is a repeat infringer.

Relationship of Transcend Tools and You

You are an independent third party to Transcend Tools and nothing in these Terms will create or represent that there is any partnership, joint venture, agency, franchise, sales relationship, or employment relationship between you and Transcend Tools.

Errors and Corrections

Transcend Tools does not represent or warrant that the Offerings will be error-free, free of viruses or other harmful components, that defects will be corrected, or that they will always be accessible. Transcend Tools does not warrant or represent that content or information available on or through the Offerings will be correct, accurate, timely, or otherwise reliable.

Except as separately agreed with you in writing, Transcend Tools may: (1) change, suspend or discontinue any of our Offerings; and/or (2) modify the prices of Paid Offerings effective prospectively upon reasonable notice to the extent allowed under the law. Except as required by law, Transcend Tools has no obligation to retain or provide you with copies of your Content.

Third-Party Content and Links

The Offerings may host third-party content or information (“Third-Party Content”) or may include links to other websites or applications (“Third-Party Services”). Transcend Tools does not control or endorse any Third-Party Content or Third-Party Service. Further, information and opinions provided by Transcend Tools employees and agents of Transcend Tools in interactive areas of the Offerings are not necessarily endorsed by Transcend Tools and do not necessarily represent the beliefs and opinions of Transcend Tools. You agree that Transcend Tools is not responsible for the availability, accuracy, or content of any Third-Party Content or Third-Party Service. Your use of and reliance on any Third-Party Content or Third-Party Service is at your own risk. Some of the services made available through the Offerings and Third-Party Services may be subject to additional third-party terms of service, privacy policies, licensing terms and disclosures, and other terms, conditions, and policies. It is your responsibility to familiarize yourself with any such applicable third-party terms. Transcend Tools is not responsible for, and makes no representations or warranties about (a) any Third-Party Content or Third-Party Services or your use thereof, or (b) any third-party terms or your compliance with them. Transcend Tools reserves the right to disable any link or remove any Third-Party Content and/or Third-Party Service at any time in its sole discretion.

Third-Party Content includes Google Maps, which is made available through some of the Offerings and is subject to the Google Maps/Google Earth Additional Terms of Service and the Google Privacy Policy.

Transcend Tools may help connect registered users offering their services with users seeking services. Transcend Tools does not perform or employ individuals to perform these services. You must be at least 18 years of age to offer, perform, or procure these services. You acknowledge that Transcend Tools does not supervise, direct, control, or monitor users in the performance of these services and agree that: (1) Transcend Tools is not responsible for the offering, performance, or procurement of these services, (2) Transcend Tools does not endorse any particular user’s offered services, and (3) nothing will create an employment, agency, or joint venture relationship between Transcend Tools and any user offering services.

Disclaimer

THE OFFERINGS ARE PROVIDED ON AN “AS IS, AS AVAILABLE” BASIS. TRANSCEND TOOLS EXPRESSLY DISCLAIMS ALL WARRANTIES, INCLUDING THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. TRANSCEND TOOLS DISCLAIMS ALL RESPONSIBILITY FOR ANY LOSS, INJURY, CLAIM, LIABILITY, OR DAMAGE OF ANY KIND RESULTING FROM, ARISING OUT OF, OR IN ANY WAY RELATED TO: (1) ANY ERRORS IN OR OMISSIONS FROM THE OFFERINGS INCLUDING, BUT NOT LIMITED TO, TECHNICAL INACCURACIES AND TYPOGRAPHICAL ERRORS, (2) THIRD-PARTY COMMUNICATIONS, (3) ANY THIRD-PARTY SERVICES, WEBSITES, OR THIRD-PARTY CONTENT THEREIN DIRECTLY OR INDIRECTLY ACCESSED THROUGH LINKS ON THE OFFERINGS, INCLUDING, BUT NOT LIMITED TO, ANY ERRORS IN OR OMISSIONS THEREFROM, (4) THE UNAVAILABILITY OF THE OFFERINGS, (5) YOUR USE OF THE OFFERINGS, OR (6) YOUR USE OF ANY EQUIPMENT OR SOFTWARE IN CONNECTION WITH THE OFFERINGS.

Limitation of Liability

TO THE FULLEST EXTENT OF THE LAW (AND UNLESS TRANSCEND TOOLS HAS ENTERED INTO A SEPARATE WRITTEN AGREEMENT THAT OVERRIDES THESE TERMS), TRANSCEND TOOLS WILL NOT BE LIABLE FOR ANY LOSS, INJURY, CLAIM, LIABILITY, OR DAMAGE OF ANY KIND RESULTING FROM YOUR USE OF THE OFFERINGS, ANY FACTS, CONTENT, OR OPINIONS APPEARING ON OR THROUGH AN INTERACTIVE AREA, OR ANY THIRD-PARTY CONTENT OR THIRD-PARTY SERVICE. TRANSCEND TOOLS WILL NOT BE LIABLE FOR ANY SPECIAL, DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, OR CONSEQUENTIAL DAMAGES, LOST PROFITS, LOST REVENUE, LOST BUSINESS OPPORTUNITIES, LOSS OF DATA, OR REPUTATIONAL DAMAGES (E.G., OFFENSIVE OR DEFAMATORY STATEMENTS) OF ANY KIND WHATSOEVER (INCLUDING, WITHOUT LIMITATION, ATTORNEYS’ FEES) IN ANY WAY DUE TO, RESULTING FROM, OR ARISING IN CONNECTION WITH THESE TERMS, THE USE OF OR INABILITY TO USE THE OFFERINGS, THE INTERACTIVE AREAS, OR ANY THIRD-PARTY CONTENT OR THIRD PARTY SERVICES.

Indemnification

You agree to indemnify, defend, and hold Transcend Tools, and its affiliates, officers, directors, employees, agents, licensors, and suppliers harmless from and against all claims, losses, expenses, damages, and costs, including reasonable attorneys’ fees, arising out of or relating to: (1) your access to or use of the Offerings, including your Content, (2) your violation of these Terms, (3) your breach of your representations and warranties provided under these Terms, (4) your products or services, or the marketing or provision thereof to end users, or (5) the infringement by you, or any third party using your account, of any intellectual property or other right of any person or entity. Transcend Tools reserves the right, at your expense, to assume the exclusive defense and control of any matter for which you are required to indemnify us and you agree to cooperate with our defense of these claims. You agree not to settle any such matter without the prior written consent of Transcend Tools.

Governing Law

These Terms are to be governed by and construed in accordance with the internal laws of the State of California, without regard for principles of conflicts of laws. Subject to the Dispute Resolution section below, Excluded Disputes and Disputes (defined below) that cannot be arbitrated must be brought exclusively in the state and federal courts sitting in Los Angeles County, California.

Dispute Resolution

PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS, INCLUDING YOUR RIGHT TO FILE A LAWSUIT IN COURT.

Informal Negotiations. The parties will first attempt in good faith to promptly resolve any disputes arising out of or relating to these Terms (or the breach, termination, enforcement, interpretation, or validity thereof) (each a “Dispute”) by negotiation between representatives of each party with the authority to resolve such Dispute informally for at least thirty (30) days before initiating any arbitration. Informal negotiations begin upon written notice from one party to the other. You will send notice to Transcend Tools, Inc., 1759 Oceanside Blvd. Suite C #170, Oceanside Ca. 92054, Attention: Chief Legal Officer. Transcend Tools will send notice to you at your address in our records or by email to the email address provided by you in connection with your use of the Offerings.

Binding Arbitration. If the parties are unsuccessful in resolving the Dispute through informal negotiations, such Dispute will be submitted to final and binding arbitration. Arbitration will be conducted in English and administered as follows: (i) if in the U.S., by the American Arbitration Association (AAA) under its rules or (ii) if outside the U.S., by the International Centre for Dispute Resolution (ICDR) in accordance with the International Arbitration Rules then in effect. For more information, see www.adr.org. Except as required by law, neither party nor its representatives may disclose the existence, content, or results of any arbitration without the other party’s prior written consent.

The arbitrator is not empowered to award damages in excess of compensatory damages and each party hereby irrevocably waives any right to recover such damages with respect to any Dispute resolved by arbitration. The decision of the arbitrator will be in accordance with these Terms and will be binding upon the parties. Each party hereby waives any right it may otherwise have under the laws of any jurisdiction to any form of appeal. Judgment upon the award rendered may be entered in and enforced by any court of competent jurisdiction having jurisdiction over both parties. The arbitrator rules on his or her own jurisdiction, including the arbitrability of any claim; however, a court has exclusive authority to enforce the prohibition on arbitration on a class-wide basis or in a representative capacity. These Terms govern if there is a conflict with the AAA or the ICDR rules as applicable

Excluded Disputes. Notwithstanding the foregoing, neither party is required to arbitrate claims: (1) where all named parties seek monetary relief which, in the aggregate, qualifies as a claim that meets the requirements of an applicable small claims court; (2) seeking injunctive relief; or (3) seeking to enforce or protect, or concerning the validity of, any of your or Transcend Tools intellectual property rights. However, if a small claim is transferred, removed, or appealed to a different court, either party may require that the claim be submitted to final binding arbitration.

Restrictions/No Class Actions. THE PARTIES AGREE THAT ANY CLAIM BROUGHT IN CONNECTION WITH A DISPUTE, WHETHER RESOLVED THROUGH ARBITRATION OR OTHERWISE, WILL TAKE PLACE ON AN INDIVIDUAL BASIS. THE PARTIES WAIVE THE RIGHT TO PARTICIPATE IN A CLASS, CONSOLIDATED, OR REPRESENTATIVE ACTION OR ARBITRATION, AND THE RIGHT TO A TRIAL BY JURY. UNLESS BOTH YOU AND TRANSCEND TOOLS AGREE OTHERWISE, THE ARBITRATOR MAY NOT CONSOLIDATE OR JOIN THE CLAIMS OF OTHER PERSONS OR PARTIES WHO MAY BE SIMILARLY SITUATED, AND MAY NOT OTHERWISE PRESIDE OVER ANY FORM OF A REPRESENTATIVE OR CLASS PROCEEDING.

Severability. If the Restrictions/No Class Actions section is found to be illegal or unenforceable as to all or some parts of a dispute, then those parts will not be arbitrated but will be resolved in a court of competent jurisdiction, with the balance resolved through arbitration.

If any provision of this Dispute Resolution section is found to be illegal or unenforceable, then that provision will be severed; however, the remaining provisions will still apply and shall be interpreted to as nearly as possible achieve the original intent, inclusive of the severed provision.

Survival. This Dispute Resolution section will survive any termination of these Terms or your use of the Offerings.

Privacy

Your use of the Offerings is subject to these Terms and Transcend Tools Privacy Notice.

Termination

You or Transcend Tools may terminate these Terms at any time with notice to the other. On termination, you lose the right to access or use the Offerings. The following will survive termination: Registration and Your Account, License of your Content to Transcend Tools, Feedback and Suggestions, Use Limitation, Limitation of Liability, Indemnification, Governing Law, Dispute Resolution, and the General sections of these Terms, and any other terms that would naturally survive by their nature. Any amounts owed by either party prior to termination remain owed after termination. Transcend Tools will have no liability or responsibility to any user related to or arising out of any termination of access to the Offerings.

General

These Terms incorporate by reference any notices contained on this website, the Privacy Notice, the Copyright Notice, and any other referenced policies, and constitute the entire agreement with respect to access to and use of the Offerings (unless you and Transcend Tools have entered a separate agreement that explicitly overrides these Terms). If there is conflict among the terms of the foregoing notice or policies, these Terms prevail. If any provision of these Terms is unlawful, void, or unenforceable, then that provision will be deemed severable from the remaining provisions and will not affect their validity and enforceability. If Transcend Tools does not act to enforce a breach of these Terms, that does not mean Transcend Tools has waived its right to enforce these Terms. You may not assign or transfer these Terms or any of your rights or obligations (or your membership or use of Offerings) to anyone without Transcend Tools consent. Transcend Tools may assign these Terms to its affiliates or a party that buys Transcend Tools without your consent. There are no third-party beneficiaries to these Terms.

Translations

We may translate these Terms into other languages for your convenience. Nevertheless, the English version governs your relationship with Transcend Tools, and any inconsistencies among the different versions will be resolved in favor of the English version.

Modifications to Terms

Transcend Tools may, in its sole discretion, modify or revise these Terms, including without limitation Transcend Tools Privacy Notice and any referenced policies, at any time by posting the amended terms on the Offerings or otherwise linking to them in the Offerings. Transcend Tools additionally may either: (1) notify you via the contact information associated with your account if you have registered with the Offerings (you must ensure that Transcend Tools email is not filtered from your Inbox by your ISP or email software), or (2) post the date of the update on the Terms, Privacy Notice, or other applicable policies. You agree that your use of the Offerings after the date on which the Terms changed will constitute your acceptance of the updated Terms, and that you agree to be bound by such modifications or revisions.

Copyright Notice

Reporting Claims of Copyright Infringement

Transcend Tools takes claims of copyright infringement seriously. We will respond to notices of alleged copyright infringement that comply with applicable law. If you believe any materials accessible on or from the Offerings infringe your copyright, you may request removal of those materials (or access to them) from the Offerings by submitting written notification to our Copyright Agent (designated below). In accordance with the Online Copyright Infringement Liability Limitation Act of the Digital Millennium Copyright Act (17 U.S.C. § 512) (“DMCA“), the written notice (the “DMCA Notice”) must include substantially the following:

• Your physical or electronic signature
• Identification of the copyrighted work you believe has been infringed or, if the claim involves multiple works on the Offerings, a representative list of such works
• Identification of the material you believe to be infringing, in a sufficiently precise manner to allow us to locate that material
• Adequate information to allow us to contact you (including your name, postal address, telephone number, and, if available, email address)
• A statement that you have a good-faith belief that use of the copyrighted material is not authorized by the copyright owner, its agent, or the law
• A statement that the information in the written notice is accurate
• A statement, under penalty of perjury, that you are authorized to act on behalf of the copyright owner

DMCA Notices may be sent to our designated Copyright Agent at:

Copyright Agent
Transcend Tools, Inc.
1759 Oceanside Blvd, Suite C #170

Oceanside Ca. 92054
operations@transcendtools.com

If you fail to comply with all the requirements of Section 512(c)(3) of the DMCA, your DMCA Notice may not be effective.

Please be aware that if you knowingly materially misrepresent that material or activity on the Offerings is infringing your copyright, you may be held liable for damages (including costs and attorneys’ fees) under Section 512(f) of the DMCA.

Counter-Notice

If you believe that a notice of copyright infringement has been improperly submitted against you, you may submit a Counter-Notice, pursuant to Sections 512(g)(2) and (3) of the Digital Millennium Copyright Act. You may provide a written communication which contains:

1. Your physical or electronic signature;
2. Identification of the material removed or to which access has been disabled;
3. A statement under penalty of perjury that you have a good-faith belief that removal or disablement of the material was a mistake or that the material was misidentified; and
4. Your full name, your email address, your mailing address, and a statement that you consent to the jurisdiction of the Federal District court (1) in the judicial district where your address is located if the address is in the United States, or (2) located in the Central District of California (Los Angeles County) if your address is located outside the United States, and that you will accept service of process from the complainant submitting the notice or their authorized agent.

Please submit your Counter-Notice to Transcend Tools Copyright Agent at the address specified above.

Repeat Infringers

In appropriate circumstances, Transcend Tools will disable and/or terminate the accounts of users who are repeat infringers.